VoiceMail Light not lighting on phones

@tonyg wrote:

hi, i have a new install of 10.13.66.19, with some grandstream phones. the voicemail light is not lighting. I have been searching a lot and stumbled across this:

which indicates that the mailbox has to agree with the section heading in voicemail.conf.

so when I look at my pjsip.aor.conf file, i see my extensions like this:

[5028]
type=aor
mailboxes=5028@device
max_contacts=1
remove_existing=yes
maximum_expiration=7200
minimum_expiration=60
qualify_frequency=60

but when i look at my voicemail.conf, the section looks like this:

[default]
5028 => 1111,person,person@place.com,,attach=no|saycid=no|envelope=no|delete=no

note that voicemail section header is default, while the mailbox is @device.....so, am I right in thinking this is a problem...if so, why is it like this? I do not edit these files, I only make changes in the gui?

thanks for your help

Posts: 3

Participants: 3

Read full topic