@Bifur wrote:
Hey everyone,
So an SSH backup was performed today to our backup PBX. Once it completed we lost access to the web gui (on backup server) and it displays an HTTP 500 error. I've searched for similar issues but none have successfully resolved the issue.
I have tried amportal chown but that did not make a different.
If I try to upgrade modules from the command line I get the following:
PHP Fatal error: Uncaught exception 'Exception' with message 'Unable to locate the FreePBX BMO Class 'Userman'A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) amportal a ma install userman 2) amportal a ma enable userman' in /var/www/html/admin/libraries/BMO/Self_Helper.class.php:205
Stack trace:0 /var/www/html/admin/libraries/BMO/Self_Helper.class.php(100): Self_Helper->loadObject('Userman')
1 /var/www/html/admin/libraries/BMO/Self_Helper.class.php(36): Self_Helper->autoLoad('Userman')
2 /var/www/html/admin/modules/userman/functions.inc.php(6): Self_Helper->__get('Userman')
3 /var/www/html/admin/modules/restapi/functions.inc/userman_hooks.php(20): setup_userman()
4 /var/www/html/admin/modules/restapi/functions.inc.php(15): require_once('/var/www/html/a...')
5 /var/www/html/admin/bootstrap.php(212): require_once('/var/www/html/a...')
6 /etc/freepbx.conf(9): require_once('/var/www/html/a...')
7 /var/lib/asterisk/bin/module_admin(15): include_once('/etc/freepbx.co...')
8 {ma in /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 205
In the HTTP logs I see it as well:
[Thu Sep 07 14:42:03 2017] [error] [client 24.96.209.3] PHP Fatal error: Uncaught exception 'Exception' with message 'Unable to locate the FreePBX BMO Class 'Userman'A required module might be disabled or uninstalled. Recommended steps (run from the CLI): 1) amportal a ma install userman 2) amportal a ma enable userman' in /var/www/html/admin/libraries/BMO/Self_Helper.class.php:205\nStack trace:\n#0 /var/www/html/admin/libraries/BMO/Self_Helper.class.php(100): Self_Helper->loadObject('Userman')\n#1 /var/www/html/admin/libraries/BMO/Self_Helper.class.php(36): Self_Helper->autoLoad('Userman')\n#2 /var/www/html/admin/modules/userman/functions.inc.php(6): Self_Helper->_get('Userman')\n#3 /var/www/html/admin/modules/restapi/functions.inc/usermanhooks.php(20): setup_userman()\n#4 /var/www/html/admin/modules/restapi/functions.inc.php(15): require_once('/var/www/html/a...')\n#5 /var/www/html/admin/bootstrap.php(212): require_once('/var/www/html/a...')\n#6 /etc/freepbx.conf(9): require_once('/var/www/html/a...')\n#7 /var/www/html/admin/config.php(99): include_once('/etc/freepbx.co...')\n#8 {main}\n in /var/www/html/admin/libraries/BMO/Self_Helper.class.php on line 205
Any thoughts on how I can get back into the GUI? Both servers are the same (hardware and software) and they are the FreePBX12 distro 12.0.76.4
Thanks for any help!
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