FreePBX 13 getting HEP/CaptAgent up, and running

@GeekBoy wrote:

So, I see there is no hep.conf file so I created one, gave it permissions with fwconsole chown (yes confirmed ownership is asterisk:asterisk), and placed some the minimal settings needed.

I set the needed modules to load in modules.conf, then reload.

Then looking in Asterisk:

localhost*CLI> module show like hep
Module Description Use Count Status Support Level
res_hep.so HEPv3 API 0 Not Running extended
res_hep_pjsip.so PJSIP HEPv3 Logger 0 Not Running extended
res_hep_rtcp.so RTCP HEPv3 Logger 0 Not Running extended

Hmmm…not running

Looking
in the “full” log I see:

[2018-01-22 14:50:07] ERROR[16774] config_options.c: Unable to load config file ‘hep.conf’
[2018-01-22 14:50:10] WARNING[16774] res_hep_rtcp.c: res_hep is not loaded or running; declining module load
[2018-01-22 14:50:10] WARNING[16774] res_hep_pjsip.c: res_hep is not loaded or running; declining module load

So any ideas on why hep.conf cannot be loaded?

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