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Upgrade path from 6.12.65-32

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@SteveConcero wrote:

My FreePBX distro is currently at version 6.12.65-32, FreePBX 13.0.192.19. The System Admin module says my system is up to date, but I know that there are newer versions available. Is there a supported upgrade path from 6.12.65-32 to current release? Or am I looking at manually rebuilding my config on a fresh install (I would like to avoid this if possible). Thanks!

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Inbound Routing

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@bullocp913 wrote:

Hi,

I'm running FreePBX 14.0.1.14.

I have Inbound routes setup that I need to route to multiple trunks.
Basically, ring groups for trunks.

Wondering if there is any module or configuration for this.

The trunks are setup with pjsip.

Thanks,
Pat

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Extension busy to queue not working

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@tlarrea wrote:

FreePBX 13.0.192.19

I've created a queue that I want inbound calls to enter when our main reception number is busy and and does not pick up the call after ring timeout. In the reception extension, I've set the "Busy" optional destination to Queues, and then the queue i created. When I call this extension while it's on another call, if I actively reject the incoming call, it falls into the queue correctly. If I just allow it to ring out, the caller simply gets dropped, so it doesn't seem to be registering that the phone is in use and reverts to the "No Answer" optional destination, which is set to "Unavail, Voicemail if enabled".

According to the "No Answer" optional destination description, if the phone is in use and the call is simply ignored, it should use the "Busy" destination.

This may be related to call waiting, as if I disable call waiting, I do go through to the queue, although this is also a little odd, as it plays the "Join Announcement" 3 times in row and then falls into the queue.

In advanced settings, "Occupied Lines CW Busy" is set to Yes, so it should be seeing the reception as busy.

Can anyone shed some light on why this is behaving the way it is?

thanks,
Tim.

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Zulu not starting

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@mcisar wrote:

Have recently noticed that Zulu is not starting, have tried starting manually with fwconsole but still no joy.

Running Zulu 13.0.53.4

Zulu_out.log shows the following..

2017-10-04 15:39 -06:00: ^[[31m[2017-10-04 15:39:51.201] [ERROR] console - ^[[39mError: Cannot find module '../build/Debug/sqlclient'
at Function.Module._resolveFilename (module.js:336:15)
at Function.Module._load (module.js:278:25)
at Module.require (module.js:365:17)
at require (module.js:384:17)
at Object. (/var/www/html/admin/modules/zulu/node/node_modules/mariasql/lib/Client.js:13:11)
at Module._compile (module.js:460:26)

Suggestions on how to resolve?

Mike

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Version Upgrade Module (13 to 14) missing

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@arielgrin wrote:

A few weeks ago I got the notification that Version Upgrade module was available for download, but at that moment I was not ready to try the upgrade. Yesterday I decided to give it a try, but the module is not listed anymore, not with fwconsole ma listonline or through the FreePBX GUI. Even the GIT repository can't be found. Has that module been retired on purpose?

I'm running FreePBX Distro 10.13.66-21

Regards, Ariel.

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Are updates recommended?

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@nmarques wrote:

Hi all,

Just wondering if it is always recommended to keep FreePBX up to date. I've noticed quite a few module updates even over the past 2 weeks. Can I turn on an auto-update feature to keep things current? Or is the sort of thing where I should just run manually on a regular basis?

Can I schedule updates to only happen at specific time of day?

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FreePBX for callcenter company

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@mstitdk wrote:

Hallo

I am new to FreePBX, and i have used 3cX phone system before, but i was to expensive for my useage. So i have looked a lot on FreePBX.

I have a call center company that monitor and answer calls from 3 queues and most of the time i have 1 emplyee loged in to one or more queues

Is iSymphony the only choise to be able to make a call center dashboard?

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Cyrillic problems in UCP


SRTP problems

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@Basildane wrote:

Distro 14 here.
We have lots of phones on site, and some remote phones off site.
The offsite phones connect using SIPS / SRTP for obvious reasons.

If I receive a call from an offsite phone (SRTP), it works perfectly - until the call is transferred. As soon as the SRTP leg is transferred, I get these two errors in the log and all audio stops. The call cannot be disconnected. If I hang up one leg, the other leg stays up until the channel is taken down manually.

res_srtp.c:452 ast_srtp_unprotect: SRTP unprotect failed with: authentication failure 10
res_srtp.c:452 ast_srtp_unprotect: SRTP unprotect failed with: authentication failure 110

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FreePBX (FREEPBX-16097) Unable to generate MOTD - Freepbx14 virtualized on Proxmox

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@felipem wrote:

Hi everyone

I am trying to have Freepbx 14 virtualized in Proxmox, but I'm still getting the Unable to generate MOTD, the /usr/sbin/fwconsole message after logging in as root. I'm using the SangomaOS distro with freepbx 14 and asterisk 13, the Proxmox version is 4.1-1

VM settings:

1 GB of RAM, 2 cores, hard disk IDE, QEMU image, SeaBIOS

Steps done:

Created the VM with IDE hard disk, didn't work
Created the VM with SATA hard disk, didn't work
The BIOS is SeaBIOS that doesn't have UEFI support

Thanks for you help

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Chan_dongle

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@vesninsn wrote:

Guys, I have FreePBX 14, SangomaOS 7.3 and Asterisk 14.6.2. Is Chan_dongle installed by default or should I install it to be able to connect some GSM USB dongles? If there is the need to instalation is there any step by step procedure available?

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Should I disable/remove unused modules?

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@nmarques wrote:

Hi all,

If we are not using a bunch of the features in FreePBX, should I (or can I) disable the modules?

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New Superfecta?

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@wa4zlw wrote:

Hi there...I see there is an update to Superfecta...what are the changes please? I also did not see an update to my ticket so I have to assume nothings been done yet?

Thanks leon

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Diversion header missing

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@c3cloud wrote:

freebpx disro 14.0.1.20 asterisk 14.6.0
trying to get inbound caller id to display when call is forwared back outside system
carrier requires from:
enabled diversion header (settings-advanced) but sip invite still has no diversion header
tried p-asseted-id - but the header had the inbound did as the number -
what am i missing ??

call comes into 5612223333 - forwards on ext 1234 to 9545551234

call comes into 5612223333 - forwards on ext 1234 to 9545551234

INVITE sip:9545551234@10.1.200.249 SIP/2.0
Via: SIP/2.0/UDP 10.1.200.52:5060;branch=z9hG4bK36e8a24d;rport
Max-Forwards: 70
From: sip:5612223333@10.1.200.52;tag=as6e555b93
To: sip:9545551234@10.1.200.249
Contact: sip:5612223333@10.1.200.52:5060
Call-ID: 589d16054422341f29b6a02402660671@10.1.200.52:5060
CSeq: 103 INVITE
User-Agent: FPBX-14.0.1.20(14.6.0)
Date: Mon, 30 Oct 2017 19:55:38 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
P-Asserted-Identity: "5612223333"
Content-Type: application/sdp
Content-Length: 350

v=0
o=root 1984729299 1984729300 IN IP4 10.1.200.52
s=Asterisk PBX 14.6.0
c=IN IP4 10.1.200.52
t=0 0
m=audio 15080 RTP/AVP 0 9 8 107 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:9 G722/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:107 opus/48000/2
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=maxptime:20
a=sendrecv

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New install of Distro SNG7-FPBX-64bit-1710-1 with login and password error

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@Edwards wrote:

Hi everyone.

I'm a newbie so pardon the query if this is rudimentary and obvious.

I just did a fresh install (three times) and encountered the same issue. After the install and reboot, I get to a screen which shows:

Sangoma Linux 7 (core) (x86_64)
Kernel version 3.10.0-693.2.2. e17.x86_64
FreePBX Login:

I presumed the login would be generic like "admin" or "root" and entered the password I used during the previous stage in the install.

I consistently get an error "login incorrect"

May someone assist so this insanity can end? Thanks in advance.

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Distro 6 to SNG7 upgrade in production

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@Loki wrote:

Hey, I am just wondering, when approximately will the upgrade path from distro 6 to SNG7 be production ready. Does any kind of roadmap exist?

Thank you

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Security: You have 679 tampered files more

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@posi211 wrote:

I have a Distro
Current PBX Version:14.0.1rc1.17
Current System Version:12.7.2-1611-2.sng7

I currently have an issue where I need to upgrade my FreePBX Framework from 14.0.1rc1.17 to 14.0.1.20
I have tried from the gui and it just crashes. Nastily broken screens.

I try from CLI with commands like
fwconsole ma --edge upgrade framework

and I get this error. Zap 2 Dahdi compatible thing.
I guess I need to find this in the script and delete it?

[Doctrine\DBAL\Exception\UniqueConstraintViolationException]
An exception occurred while executing 'ALTER TABLE freepbx_settings ADD PRIMARY KEY (keyword)':
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'ZAP2DAHDICOMPAT' for key 'PRIMARY'

[Doctrine\DBAL\Driver\PDOException]
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'ZAP2DAHDICOMPAT' for key 'PRIMARY'

[PDOException]
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'ZAP2DAHDICOMPAT' for key 'PRIMARY'

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SNG7-FPBX-64bit-1710-1 Load and slowdown issues

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@andyb2000 wrote:

Hi all,
Downloaded SNG7-FPBX-64bit-1710-1 (Release Date: October 2017 FreePBX 14.0.1.20 • Linux 7.4 • Asterisk 13, 14 or 15) and had it running around a week but noticing that it gets slower and slower by the day.
A few days ago I noticed that logging into the web interface was slow, taking around 60 seconds, checking the system with top and I could see http and php processes hitting 100% CPU utilisation for a while, so previous system load was around 0.10 and after a few minutes trying to login load went up and got as high as 10.0 which then started to affect calls, jittering, etc.
I rebooted the box and immediately it was fine once again, load stayed low, web interface responsive, etc.

Move forward to now (after the weekend) and again very slow, logging into the web interface took a long time, too long as I then got a DHTML warning banner saying it couldn't connect to the backend, checking the server and load was climbing rapidly and calls were timing out (I tried dialling voicemail and my handset just hung trying to get a reply from the server).
Again I rebooted and all was fine once again, low load, web interface fine and calls fine. Right now after around 1hr the system still looks good, load at 0.02, 0.04, 0.05 and calls processing happily.

This system was replacing a much older trixbox/freepbx system, so load, etc, hasn't gone up and resources almost identical.
I suspected hardware issues also, this runs under vmware esxi (5.5.0, 2068190) on a Dell PowerEdge R310 4x2.393Ghz Xenon CPUs, 16Gb RAM.
The VM running SNG7 has all 4 CPUs and 10Gb RAM allocated to it, there is only one other machine on the vm box running less resources and that does NOT have the same issues, so I suspect ruling out hardware (Disk arrays fine, all disks fine, etc)
I've allocated 2x200Gb disks to the VM and the SNG7 install automatically has put those into a raid array:
md0 : active raid1 sda1[0] sdb1[1]
2046976 blocks super 1.2 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk

md1 : active raid1 sda2[0] sdb2[1]
207535104 blocks super 1.2 [2/2] [UU]
bitmap: 1/2 pages [4KB], 65536KB chunk
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/SangomaVG-root 193G 5.5G 188G 3% /
devtmpfs 4.8G 0 4.8G 0% /dev
tmpfs 4.9G 16K 4.9G 1% /dev/shm
tmpfs 4.9G 8.6M 4.8G 1% /run
tmpfs 4.9G 0 4.9G 0% /sys/fs/cgroup
/dev/md0 1.9G 62M 1.8G 4% /boot
tmpfs 984M 0 984M 0% /run/user/0

BUT when there are issues with high CPU, etc, the processes aren't in "D" state so it doesn't appear to be the disk array/raid slowing it down.
I'm a bit stumped to be honest what is causing the slowdown as it doesn't appear to be physical, nor resources on the machine but it just keeps slowing down.

I've checked the modules update and it is saying a module update:

sangoma-pbx.noarch 1710-2.sng7 1710.1.sng7
sangoma-release.x86_64 7-4.1710.02.el7.sangoma 7.4.1710.01.el7.sangoma

But I can't find any release info on 1710-2.sng7 to find what difference there is or bug fixes, etc, so I'm reluctant to do the upgrade without more info (BTW this box is now live unfortunately so I need to figure the fix out quick!)

Can anyone suggest other diagnostic steps, how to resolve, etc please?

Thank you!

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Link Asterisknow FreePBX 13.0.192.16 with Mitel 3300 help!

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@rcdominguez wrote:

Good community, I hope and help me with this configuration, I need to link my FreePBX with my Mitel 3300 phone board, where I could start, in advance thanks

I need this since my mitel 3300 is running without trunks the license that I have is for only 100 and the company demands more then the solution that I have been seeing is with the trunk that I have left to link my freepbx with my physical slate to have more extensions , if I am wrong, please rectify me. I am new in this world and I want to learn what is most important, all the criticisms and aids are well received,

greetings to all

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Examples are equal to 1000 words

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@JessicaRabbit wrote:

I notice that FreePBX documentation is often thin on examples for application of the information. Examples are a great way to bridge the gap between what the writer thinks of as obvious and the readers level of knowledge. One common pitfall of any documentation is that provided examples can be too simple and sometimes only represent the most obvious case which fails to capture the grander concept underlying the their use. This may require additional examples.

While all this may seem obvious, the obvious has not prevented me from puzzling over FreePBX features far more than I would wish. Take this comment as a little encouragement.

Thank you

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